Accessibility Statement

Our Commitment to Accessibility

At Luminous Lens Studios, we are committed to ensuring that our website is accessible to everyone, including individuals with disabilities. We believe that all users should have equal access to information and services, regardless of their abilities or the technology they use.

We are continuously working to improve the accessibility of our website and strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines outline best practices for making web content more accessible to people with a wide range of disabilities, including visual, auditory, cognitive, motor, and speech impairments.

Our commitment to accessibility extends beyond simply meeting legal requirements. We view accessibility as an integral part of our mission to provide high-quality video production services to a diverse audience. We believe that by making our website accessible, we can reach a wider audience and better serve our community.

Accessibility Features

We have implemented several features to enhance the accessibility of our website, including:

• Semantic HTML: We use semantic HTML elements to structure our content, making it easier for assistive technologies to understand and navigate.
• Alternative Text for Images: All images on our website have descriptive alternative text, providing users with visual impairments with information about the content of the images.
• Keyboard Navigation: Our website can be navigated using a keyboard, allowing users who cannot use a mouse to access all content and functionality.
• Color Contrast: We have ensured that there is sufficient color contrast between text and background colors, making it easier for users with low vision to read our content.
• Resizable Text: Users can resize the text on our website without losing content or functionality.
• Clear and Concise Language: We use clear and concise language throughout our website, making it easier for users with cognitive disabilities to understand our content.
• Form Labels and Instructions: All form fields have clear labels and instructions, making it easier for users to complete forms accurately.
• Skip Navigation Link: A "skip to main content" link is provided to allow users to bypass the navigation menu and go directly to the main content of the page.
• ARIA Attributes: We use ARIA (Accessible Rich Internet Applications) attributes to provide additional information about the roles, states, and properties of interactive elements, enhancing accessibility for users of assistive technologies.

We also perform regular accessibility audits and testing to identify and address any accessibility issues that may arise. Our team is trained in accessibility best practices and is committed to maintaining the accessibility of our website over time.

WCAG Conformance Statement

Luminous Lens Studios is committed to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We believe that meeting this standard provides a solid foundation for making our website accessible to a wide range of users with disabilities.

We are continuously working to improve the accessibility of our website and address any accessibility issues that may arise. Our efforts include:

• Regularly auditing our website for accessibility issues using automated testing tools and manual reviews.
• Training our team in accessibility best practices and incorporating accessibility considerations into our development process.
• Seeking feedback from users with disabilities to identify areas for improvement.
• Monitoring changes in accessibility standards and guidelines and updating our website accordingly.

While we strive to conform to WCAG 2.1 Level AA, we recognize that there may be some areas of our website that are not yet fully accessible. We are committed to addressing these issues and providing alternative ways for users to access the information and services they need.

Reporting Accessibility Issues

We value your feedback and are committed to addressing any accessibility issues you may encounter. If you have difficulty accessing any content or functionality on our website, please let us know.

You can report accessibility issues by contacting our Accessibility Coordinator, Emily Carter, using the following methods:

• Email: accessibility@luminouslensstudios.com
• Phone: (512) 555-0100 (Monday-Friday, 9:00 AM - 5:00 PM Central Time)
• Mailing Address: Luminous Lens Studios, Accessibility Department, 500 E 4th St Suite 100, Austin, TX 78701

When reporting an accessibility issue, please provide as much detail as possible, including:

• The URL of the page where you encountered the issue.
• A description of the problem you experienced.
• The assistive technology you were using (e.g., screen reader, screen magnifier).
• Your operating system and browser.

We will do our best to respond to your inquiry within two business days and work to resolve the issue as quickly as possible. If we are unable to resolve the issue immediately, we will provide you with an estimated timeline for resolution and alternative ways to access the information or services you need.

Alternative Access Options

If you encounter any barriers to accessing information on our website, we are happy to provide alternative ways to access the content or services you need. This may include providing information in a different format, such as:

• A plain text document
• An audio recording
• A large print document

To request an alternative format, please contact our Accessibility Coordinator, Emily Carter, using the contact information provided above. We will make every effort to provide you with the information you need in a timely and accessible manner.